AI-DRIVEN DISRUPTION AND OPPORTUNITY: A SECTORAL STUDY OF EMPLOYMENT TRENDS IN INDIA

Abstract

This study explores the transformative impact of Artificial Intelligence (AI) and automation on employment in India, examining both the opportunities they create and the challenges they pose. With rapid technological advancements reshaping industries, the paper analyzes how sectors such as banking, education, and retail are adopting AI to boost productivity, reduce operational costs, and improve service delivery. While AI automates routine tasks and displaces certain low-skilled jobs, it also generates new roles in data science, AI development, and cybersecurity. Drawing from global and Indian research, the paper highlights the importance of workforce reskilling, ethical AI governance, and inclusive policies to ensure sustainable employment growth. Sector-wise analysis reveals that AI adoption is highest in banking, followed closely by education and retail, each reflecting unique applications and employment shifts. The study concludes that proactive policymaking, investment in digital infrastructure, and continuous learning are essential to harness the full potential of AI, enabling India to lead in an AI-driven global economy while promoting inclusive and equitable employment opportunities.